Manage AWI account  /  Using credit  /  Credit usage

3.2 Credit usage

Remember that, if your balance is in credit, all the resources and services will be renewed automatically when they expire, regardless of the cost type: whether calculated by hour, month, calendar month or annually.
 
If you do not intend to renew a resource or service, you must cancel it manually before it expires. If you do not cancel it manually, the service will be renewed automatically.
 
For resources or services charged by the month, calendar month or annually (thus paid for in advance), we recommend cancelling just before they expire.
 
The table below summarizes the resources to be paid for according to the hypervisor chosen and the status of the Cloud Server Pro:
 
Cloud Server Pro status VMware Hypervisor Hyper-V Hypervisor
On Disk space
vCPU
RAM
Operating System
Software Licenses
Disk space
vCPU
RAM
Operating System
Software Licenses
Off Disk space
vCPU
RAM
Operating System
Software Licenses
Disk space
vCPU
RAM
Operating System
Software Licenses
Archived Disk space
vCPU
RAM
Operating System
Software Licenses
Disk space
vCPU
RAM
Operating System
Software Licenses
 
Remember that the Cloud Server Smart service has a monthly cost, regardless of its status (on or off).

The resources that the user has selected and configured are always available, guaranteed and exclusively reserved.

The customer is free to change the amount of resources used at any time, apart from hard disks, for which capacity cannot be downgraded.

In the "Manage" section of the "CLOUD SERVER" service, you can check the status (on/off) of each Cloud Server.
In the "Archive" section of the "CLOUD SERVER" service, you can see the archived Cloud Servers.
The Private Cloud service is calculated on 6 resources made available to the user:
  • vCPU
  • RAM
  • Storage (HD)
  • Firewall
  • Network resources (Public IP addresses)
  • vLAN
The resources can be increased by the customer at any time. The volume of incoming and outgoing data traffic is included free of charge.

The user can choose whether to activate additional services:
  • Zerto - DRaaS (Disaster Ricovery as a Service)
  • Veeam - BaaS (Backup as a Service)
The Private Cloud service is calculated on a monthly basis (30 days).
The Object Storage service is calculated on 4 resources made available to the user:
  • disk space (counted in GB or TB);
  • incoming traffic (counted in GB or TB);
  • outgoing traffic (counted in GB or TB);
  • requests (counted per request).

Users can choose which price plan to use according to their needs. There are 2 price plans:
  • pay-per-use (fixed cost of the resources);
  • package (total cost for a quantity of resources to be used within 30 days).

The volume of incoming traffic and requests are free of charge regardless of the type of price plan selected.

Please find details of the price plans and associated costs below.
 
Price plan Resource Quantity   Cost
Pay-per-use Disk Space every 10 GB   0.0007 Euro/hour
Outgoing traffic every 10 GB   0.50 Euro
Incoming traffic unlimited   free
Requests unlimited   free
Storage100 Disk Space 100 GB 3.99 Euro/month
Outgoing traffic 1,000 GB
Incoming traffic unlimited   free
Requests unlimited   free
Storage250 Disk Space 250 GB 8.99 Euro/month
Outgoing traffic 2,000 GB
Incoming traffic unlimited   free
Requests unlimited   free
Storage500 Disk Space 500 GB 15.99 Euro/month
Outgoing traffic 5,000 GB
Incoming traffic unlimited   free
Requests unlimited   free
Price plan Risorse Quantity   Cost
Storage1000 Disk Space 1 TB 28.99 Euro/month
Outgoing traffic 10 TB
Incoming traffic unlimited   free
Requests unlimited   free
Storage2000 Disk Space 2 TB 53.99 Euro/month
Outgoing traffic 20 TB
Incoming traffic unlimited   free
Requests unlimited   free
Storage5000 Disk Space 5 TB 124.99 Euro/month
Outgoing traffic 50 TB
Incoming traffic unlimited   free
Requests unlimited   free
Storage10000 Disk Space 10 TB 229.99 Euro/month
Outgoing traffic 100 TB
Incoming traffic unlimited   free
Richieste illimitate   gratuite
Storage15000 Disk Space 15 TB 319.00 Euro/month
Outgoing traffic 150 TB
Incoming traffic unlimited   free
Requests unlimited   free
Storage20000 Disk Space 20 TB 399.00 Euro/month
Outgoing traffic 200 TB
Incoming traffic unlimited   free
Requests unlimited   free
Storage30000 Disk Space 30 TB 579.00 Euro/month
Outgoing traffic 300 TB
Incoming traffic unlimited   free
Requests unlimited   free
Storage40000 Disk Space 40 TB 759.00 Euro/month
Outgoing traffic 400 TB
Incoming traffic unlimited   free
Requests unlimited   free
Storage50000 Disk Space 50 TB 949.00 Euro/month
Outgoing traffic 500 TB
Incoming traffic unlimited   free
Requests unlimited   free

The choice of payment option depends on how the customer will use the Object Storage service. For just a few upload/download operations (such as backup for example), we recommend the pay-per-use option. For frequent use, we recommend one of the price plans. You can change your price plan at any time. Each Object Storage account created can have a different price plan.

If you switch from a price plan to the pay-per-use option, the change will be implemented at the end of the 30-day period for the previous plan.
 
As the price plan is paid for in advance for the following 30 days, we recommend that you make any changes to price plans towards the end of the 30-day period to avoid losing the amount paid for the plan you are leaving. The cost of the service will be updated immediately on switching between price plans.

If an Object Storage account linked to a price plan is deleted, the amount already charged for that particular price plan will be lost.
The domain registration/transfer service has an annual cost and is paid for in advance.

The domain name registration/transfer service includes the following:
  • Whois Privacy - annual cost, paid for in advance.
The DNS service is charged monthly (30 days) in advance.
 
If a user deletes a DNS, they will lose the amount paid for the days up to the expiry of the service.
The service lets you buy one or more Monitoring plans charged monthly (30 days). If you purchase a Monitoring plan, you will be charged immediately, regardless of whether or not the service is used within the next 30 days.
 
The Monitoring Free plan is free of charge and reserved for customers with an active Cloud Server Pro: it is possible to activate a number of Monitoring Free plans lower than or equal to the number of Cloud Server Pro purchased.


When a Monitoring plan is activated (regardless of whether it is a Free or paid plan), it is also possible to activate the SMS Notification service, calculated on a pay-per-use basis for each SMS. The SMS Notification service can be activated or cancelled at any time.
The Cloud Backup service is calculated for 4 resources made available to the user:
  • Disk space (counted in GB or TB)
  • Incoming traffic (counted in GB or TB)
  • Outgoing traffic (counted in GB or TB)
  • Backup agents (counted per backup agent)
Users can choose the payment option according to their needs. There are 2 price plans:
  • Pay-Per-Use (fixed cost of the resources)
  • Package (total cost for a quantity of resources to be used within 30 days)
The volume of incoming and outgoing Traffic is free of charge irrespective of the type of price plan selected.
Price plan Disk Space Backup Agents
Cloud Backup pay-per-use every 10 GB 5,000
Cloud Backup 100 100 GB 100
Cloud Backup 250 250 GB 250
Cloud Backup 500 500 GB 500
Cloud Backup 1000 1,000 GB 1,000
Cloud Backup 2500 2,500 GB 2,500
Cloud Backup 5000 5,000 GB 5,000
Cloud Backup 10000 10,000 GB 10,000
Cloud Backup 15000 15,000 GB 15,000
Cloud Backup 20000 20,000 GB 20,000
Cloud Backup 30000 30,000 GB 30,000
Cloud Backup 40000 40,000 GB 40,000
Cloud Backup 50000 50,000 GB 50,000
Your choice of price plan depends on how you use the Cloud Backup service. To use the service for small backups, we recommend the pay-per-use option. For frequent use with large backups, we recommend one of the price plans. You can change your price plan at any time. Each Backup Account created can have a different price plan.
 
If a Backup Account linked to a price plan is deleted the amount already charged for that particular price plan will be lost.
The Jelastic Cloud service is calculated on 4 virtualized resources made available to the user:
  • Cloudlet - micro instances (128MB RAM and 400MHz CPU) to be used directly within the Jelastic platform
  • Environment - the environment that will host the application
  • Storage - the dedicated space in GB
  • Public IPs
Users can choose which payment option to use according to their needs. There are 2 price plans:
  • Pay-per-use (fixed cost of the resources calculated at an hourly rate)
  • Package (total cost for a quantity of resources to be used within 30 days)
Price plan Cloudlets per Environment Environment Storage Public IP
Pay-per-use over 100* - per GB Public IP
Small 12 (9 Reserved + 3 Dynamic) 1 10GB included 1
Medium 15 (11 Reserved + 4 Dynamic) up to 2 100GB included 1
Large 21 (16 Reserved + 5 Dynamic) up to 3 150GB included 1
*Dynamic Cloudlets and Reserved Cloudlets can be purchased directly on the Jelastic platform.

Your choice of payment option depends on how you use the Jelastic Cloud service. For concentrated use at specific times we recommend the pay-per-use option, for frequent use we recommend one of our price plans.
 
You cannot switch from pay-per-use to a price plan 

The price plan can be changed at any time. Each Jelastic Cloud account can have a different payment option.
 
As the cost of the price plans is paid in advance for the following 30 days, we recommend that you make any changes to price plans towards the end of the 30-day period to avoid losing the amount already paid for the plan you are leaving. The cost of the service will be updated immediately on switching between price plans.

If a Jelastic Cloud account linked to a price plan is deleted, the amount already charged for that particular price plan will be lost.
The cost of the Cloud DBaaS service is calculated on a monthly basis (30 days), depending on the configuration chosen, for the following resources:
  • License (type of database and version)
  • vCPU
  • RAM
  • Storage
 
For more information about the costs of the service, please see the price list.
 
If a service is not renewed due to insufficient credit, the service status will change to "Inactive".
 
  Plan with SHARED resources Plan with DEDICATED resources
MySQL Microsoft SQL Server MySQL Microsoft SQL Server
Databases 1 1 unlimited unlimited
Users 1 1 unlimited unlimited
Licenses 1 1 1 from 4 to 32
Simultaneous connections 30 30 50 per GB of RAM unlimited
vCPU shared resource shared resource from 1 to 24 from 4 to 32
RAM (GB) shared resource shared resource from 1 to 72 from 12 to 96
Storage (GB) from 1 to 100 from 1 to 100 from 10 to 500 from 100 to 5,000
Automatic backup Daily saved for 7 days Daily saved for 7 days
Manual backups* unlimited unlimited
*Manual backups of the database are charged at an hourly rate calculated in GB.
The resources can be increased by the customer at any time with an upgrade.
 
The Cloud DBaaS service does not allow the downgrade of resources configured during setup.