Manage AWI account  /  Using credit  /  Upgrade: calculating allocation of costs

3.5 Upgrade: calculating allocation of costs

The cost of upgrading a service with a monthly (30 days) cost is calculated in two different ways depending on the service:
  • full cost - in this case, the cost of the upgrade, is independent of the number of days until the service is due to be renewed;
  • accrued - in this case, the cost of the upgrade is recalculated according to the hours left until the service is due to be renewed.
 
Service (monthly cost, 30 days) full cost accrued
Cloud Server Smart    
Plesk License Extensions    
Load Balancer    
Unified Storage    
Private Cloud    
Backup package    
Object Storage package    
Monitoring Plans    
Jelastic package    
DBaaS with shared resources    
DBaaS with dedicated resources    

The accrual rate for the upgrade is recalculated according to the hours up until the service is due to be renewed, and so based on the actual availability for the upgrade user.
 
30-day services are provided for 730 hours, so the accrual rate is the cost of the upgrade divided by 730 and multiplied by the number of hours left until the service is due to be renewed.
 
Example of a service with a 30-day monthly cost of 100 Euros (activated on 10 June) and a service upgrade equal to 150 Euros (activated on 27 June).
 
June July
   
                                                                                                                         
  30 days of service  
                                                                                                                         
  13 days of upgrade  

150 Euros / 730 hours = 0.2055 Euros/hour
13 days left until the service is due to be renewed = 312 hours

The cost of the upgrade is therefore:
0.2055 Euros/hour x 312 hours = 64.1160 Euros

So for an accrued upgrade, the customer will pay 64.1160 Euros instead of 150 Euros.