If you delete a Cloud Server VPS or a Cloud Server PRO and are paying monthly (30 days) or annually, the cost charged in advance will be lost. If you delete a Cloud Server VPS or PRO Cloud Server and are paying monthly (30 days) or annually, you explicitly forgo the days paid for in advance until the service's expiry date. Alternatively, for a Cloud Server VPS, we recommend resetting the Cloud Server VPS using the
initialization process, whereas for a Cloud Server PRO, you can use the
FTP area to import your own ISO image of the system to be restored.
From the Control Panel, you can permanently delete active Cloud Servers (whether they are on or off) and archived Cloud Server Pros.
The process cannot be reversed so once you have deleted a Cloud Server you will no longer be able to recover the data and configurations.
- Sign in to the Control Panel;
- select "COMPUTING" from the menu;
- choose the Data Center;
- select "Managed" in the "CLOUD SERVERS" section in the menu on the left;
- you will be taken to the "Manage Cloud Computing" section where you will see a list of all the Cloud Servers;
- find the Cloud Server PRO that you want to delete and click on the "MANAGE" button next to it;
- once you have accessed the technical specifications for the Cloud Server, check that it is turned off;
- if it is switched on, turn it off by clicking on "SWITCH OFF SERVER";
- in the "SERVER ACTIONS" area, click on "DELETE";
- the "Delete Cloud Server" pop-up window will open, in which you will be asked to confirm your choice:
- "DELETE CLOUD SERVER"
- "DELETE CLOUD SERVER AND IP ADDRESSES"
- copy and paste the text shown and confirm by clicking on "OK, DELETE".
The process cannot be reversed so once you have deleted a Cloud Server you will no longer be able to recover the data and configurations.
- Sign in to the Control Panel;
- select "COMPUTING" from the menu;
- choose the Data Center;
- select "Archived" from the "CLOUD SERVERS" section in the menu on the left;
- you will be taken to the "Cloud Computing Archived Cloud Servers" section where you will see a list of all the archived Cloud Servers;
- find the Cloud Server PRO that you want to delete and click on the "MANAGE" button next to it;
- once you have accessed the technical specifications for the Cloud Server PRO, in the "SERVER ACTIONS" area, click on "DELETE";
- the "Delete Cloud Server" pop-up window will open, in which you will be asked to confirm your choice;
- copy and paste the text shown and confirm by clicking on "OK, DELETE".