Manage AWI account / Topping-up credit / How to apply for VAT exemption

2.1.1 How to apply for VAT exemption

VAT exemption is limited to companies, freelancers and sole-proprietor firms.

To be eligible for VAT exemption, you need to have an account (AWI-12345) and follow these steps:

sign in to cart.arubacloud.com/en;
at the "TOP-UP " stage, select the minimum first top-up amount of 10 Euros;
click "CONTINUE" to confirm;
register in the "New User" area;
fill in your details in the "CUSTOMER DETAILS" page;
in the "VAT No." section, tick the "Apply VAT exemption at 0%" box to request exemption from VAT;

You must be registered with Intrastat to be eligible for exemption.
continue and complete the registration.

Requests for exemption will be subject to checks and, if denied, VAT at 22% will be applied.

Once registration has been completed and VAT exemption granted, all subsequent orders will automatically be exempt from VAT.