In order to get VAT exemption, you must first create a customer profile in our systems.
To do so, please connect to cart.arubacloud.com/en
and click on "Registration" button, in the registration section.
- In your customer area, activate VAT exemption option.
- In the comment area, please indicate us the reasons for this exemption.
- Place an order, choosing a differed payment (e.g. Bank transfer). Its purpose is to initiate the exemption process. It will be cancelled once our team has validated your request.
- Our Customer Team will be notified and will process your enquiry.
- You will be notified by email as soon as your request be accepted.
From that moment, any further order will automatically be exempted from any VAT.