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Cloud Server > 2 - Managing your credit > How to apply for VAT exemption?

2.1.1 How to apply for VAT exemption?

In order to get VAT exemption, you must first create a customer profile in our systems.
To do so, please connect to cart.arubacloud.com/en and click on "Registration" button, in the registration section.
  • In your customer area, activate VAT exemption option.
  • In the comment area, please indicate us the reasons for this exemption.
  • Place an order, choosing a differed payment (e.g. Bank transfer). Its purpose is to initiate the exemption process. It will be cancelled once our team has validated your request.
  • Our Customer Team will be notified and will process your enquiry.
  • You will be notified by email as soon as your request be accepted.
From that moment, any further order will automatically be exempted from any VAT.