Go to the Control Panel
Click on "Forgotten password?
" under "Password
This will take you to the "Password reset request
" section. In the "Account
" field, enter the AWI account username for which you have forgotten your password, then click on "RESET PASSWORD
". The system will send an email (to the email address of the AWI account) with a link to the process for changing your password and a code.
Please note that the code provided to change your password is valid for 4 hours.
Click on the link in the email to go to the process for changing your password.
In the "Change password
" form, you will be asked to enter:
- Account username: the AWI account username for which you are resetting your password.
- Password reset code: the temporary code in the email you have received (valid for 4 hours)).
- New password: the new password you have chosen.
- Repeat password: confirmation of the password you have chosen.
Once you have completed the form, click on "CHANGE PASSWORD
A message saying "Password changed successfully
" will appear. Click on "CONTINUE
" and you will be taken to the Control Panel
The system will send an email confirming that the password has been changed successfully.
Please note that the password (for the AWI account) is valid for 6 months, after which it must be changed