1.3 User management

User management is only available on Virtual Private Cloud version 2.0.

To access the area where you can manage users, follow the steps below:

sign in to the Control Panel;
in the vertical VIRTUAL PRIVATE CLOUD menu on the left, select Virtual Private Cloud > Management;
in the Management area, find the Virtual Private Cloud for which you want to set up a user and click on the three dots ... at the end of the line;
select Manage from the list of options;
this will take you to the Virtual Private Cloud details page;
select Manage users under the name;
from here you can:
- set up a user;
- reset a user's password;
- enable two-step verification for a user;
- delete a user.

To use the Virtual Private Cloud service and access VMware Cloud Director, a user profile must be set up.

To set up a user, follow the steps below:

in the Manage users section, click on SET UP NEW USER;
a Set up new user pop-up will appear requiring you to enter:
- Username - a username in the format (username-virtualprivatecloudname.dc) is required to sign in to VMware Cloud Director;
- Email - the email of the user you are setting up;
- Password - the password will be required to sign in to VMware Cloud Director;
click on SET UP NEW USER to finish;
the new user profile will appear in the list found in Manage users.

To change a user's password, follow the steps below:

in the Manage users section, find the user whose password you want to reset and click on the three dots ... at the end of the line;
select Reset password from the list of options;
the pop-up Request password reset will appear with the Email address field already filled in with the email address registered to the user during set up;
- click on REQUEST to continue;
the system will send an email to the user with a link to reset the password.

The link in the email sent to the user will be valid for 5 minutes and can only be used once.

To enable two-step verification for a user, follow the steps below:

in the Manage users section, find the user for whom you want to enable two-step verification;
click on ENABLE 2FA;
in the Two-step verification section, you will find the instructions for how to enable it.

Two-step verification can be disabled at any time.

To disable two-step verification for a user, follow the steps below:

in the Manage users section, find the user for whom you want to disable two-step verification;
click on DISABLE 2FA;
the pop-up Disable two-step verification (2FA) will appear asking you to confirm;
click on DISABLE 2FA to finish.

To delete a user, follow the steps below:

in the Manage users section, find the user you want to delete and click on the three dots ... at the end of the line;
select Delete from the list of options;
the pop-up Delete user will appear asking you to confirm;
click on DELETE USER to finish.