02 Payment methods and automatic renewal

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Accepted payment methods for Smart Storage

Smart Storage can be paid for using the following methods:

payment method	payment processing time	renewal
wallet	automatic and immediate	automatic ^[3]
credit card	automatic and immediate ^[2]	automatic ^[3]
PayPal	automatic and immediate ^[2]	automatic ^[3]
bank transfer	approximately 1-3 business days	manual
direct debit	approximately 1-5 business days	automatic
postal payment slip	approximately 3-5 business days	manual

1. Cloud account credit.
2. Subject to successful payment.
3. Optional.

When the payment is processed, Aruba Cloud will send confirmation to the email address you provided during the order.

To enable automatic renewal, you must have registered a payment method.

Go to the Smart Storage details page;
on the right-hand side, you can see the monthly cost, expiration date and automatic renewal status: Automatic renewal disabled (gray toggle);
select the toggle;
in the Enable automatic renewal window, choose how often you want to renew the service and select a payment method;
select Renew to complete the operation.

If you selected direct debit, you cannot disable automatic renewal. To do so, first change the payment method.

Go to the Smart Storage details page;
on the right-hand side, you can see the monthly cost, expiration date and automatic renewal status: Automatic renewal enabled (blue toggle);
select the toggle to disable automatic renewal (gray toggle).

To register a payment method, proceed as follows:

sign in to the customer area using your credentials: Cloud account (in the format XXX-12345) and the associated password;
select your profile in the top-right corner to open the drop-down menu, then select Payment Methods;
to add a payment method, select + New payment method;
you can choose from:
- direct debit;
- credit card;
- PayPal.

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