Utilities > Customer area and credit top-up > Managing payment methods

04 Managing payment methods

Accessing payment methods

  • Log in to the customer area using your Cloud account credentials;
  • click your profile in the top right corner;
  • from the drop-down menu, select Payment Methods;
  • under Payment Method Management, you can find a list of the payment methods you have already activated.

Adding a credit card

  • Go to the Payment Method Management section;
  • select + New payment method;
  • under Credit cards / PayPal, select CHOOSE CREDIT CARD;
  • in the Verify and authorize card payment window, select AUTHORIZE AND PROCEED to continue;
  • you will be redirected to the Banca Sella website;
  • follow the steps to complete the process of adding your credit card.

Adding a PayPal account

  • Go to the Payment Method Management section;
  • select + New payment method;
  • under Credit cards / PayPal, select CHOOSE PAYPAL;
  • you will be redirected to the PayPal website;
  • follow the steps to complete the process of adding your PayPal account.

Adding a bank account

  • Go to the Payment Method Management section;
  • select + New payment method;
  • under Direct debit, select CHOOSE DIRECT DEBIT;
  • in the Activate SEPA mandate for direct debit window, complete all the required fields and select ACTIVATE NOW;
  • wait for the confirmation message to appear in the Operation Result window.

Replacing a payment method

  • Go to the Payment Method Management section;
  • find the payment method you want to replace and select the corresponding REPLACE button;
  • in the window that opens, proceed with the replacement.
If you replace a payment method, the existing one will be removed.

Removing a payment method

  • Go to the Payment Method Management section;
  • find the payment method you want to remove and select the corresponding Remove option;
  • follow the instructions to complete the removal.
If you remove the payment method, you will no longer be able to use it to automatically renew the services associated with it.