Accessing payment methods
- Log in to the customer area using your Cloud account credentials;
- click your profile in the top right corner;
- from the drop-down menu, select Payment Methods;
- under Payment Method Management, you can find a list of the payment methods you have already activated.
Adding a credit card
- Go to the Payment Method Management section;
- select + New payment method;
- under Credit cards / PayPal, select CHOOSE CREDIT CARD;
- in the Verify and authorize card payment window, select AUTHORIZE AND PROCEED to continue;
- you will be redirected to the Banca Sella website;
- follow the steps to complete the process of adding your credit card.
Adding a PayPal account
- Go to the Payment Method Management section;
- select + New payment method;
- under Credit cards / PayPal, select CHOOSE PAYPAL;
- you will be redirected to the PayPal website;
- follow the steps to complete the process of adding your PayPal account.
Adding a bank account
- Go to the Payment Method Management section;
- select + New payment method;
- under Direct debit, select CHOOSE DIRECT DEBIT;
- in the Activate SEPA mandate for direct debit window, complete all the required fields and select ACTIVATE NOW;
- wait for the confirmation message to appear in the Operation Result window.
Replacing a payment method
- Go to the Payment Method Management section;
- find the payment method you want to replace and select the corresponding REPLACE button;
- in the window that opens, proceed with the replacement.
If you replace a payment method, the existing one will be removed.
Removing a payment method
- Go to the Payment Method Management section;
- find the payment method you want to remove and select the corresponding Remove option;
- follow the instructions to complete the removal.
If you remove the payment method, you will no longer be able to use it to automatically renew the services associated with it.