Utilities > Customer area and credit top-up > Viewing and managing orders associated with the Cloud account

07 Viewing and managing orders associated with the Cloud account

  • Log in to the customer area using your Cloud account credentials;
  • select the CLOUD tab from the horizontal menu;
  • scroll down to the orders associated with this cloud account section;
  • all your orders are listed here, regardless of their status:
    • Completed - the order has been paid (this status cannot be changed);
    • To be paid - the order is waiting for payment (you can pay for or cancel this order);
    • Cancelled - the order was not paid and was subsequently cancelled by you (this status cannot be changed).
  • You can search for an order using the Order No. field.
  • You can download the list of your orders by selecting the format (XLS or CSV).