To change the owner details of a Bare Metal service purchased through an online order on
cloud.it, as well as the related billing details, you must open a support request from the
assistenza.aruba.it portal and attach the following documentation:
- a copy of the front and back of the current owner's valid and legible identity document (or the current legal representative's identity document if the service is registered to a legal entity);
- a copy of the front and back of the new owner's valid and legible identity document (or the new legal representative's identity document if the service is registered to a legal entity);
- the duly completed and signed "CHANGE OF WEBFARM SERVICES OWNER" form. Make sure you provide, where required, the order number for which you are requesting the change of owner and the login associated with the new details (if an Aruba login associated with the new owner does not already exist, it must be created at signup.aruba.it).
To avoid service interruptions, if the server is close to its expiry date, make sure you submit all the required documentation a few days before the server expires.