Managing the Cloud Server > Resetting the Cloud VPS access password

04 Resetting the Cloud VPS access password

Cloud VPS access password

The access password, username and IP address are the information you need to access the Cloud VPS. The username (administrator for Windows and root for Linux) and the IP address are assigned by the system, while you choose the password when creating the Cloud VPS. If you do not remember the password, you cannot access the Cloud VPS.

Who can reset the access password

If you have created a Linux Cloud VPS and do not remember the access password chosen during creation, you can reset it. The procedure varies depending on the template used to configure the Cloud VPS.
If you do not remember the password of a Windows Cloud VPS, you cannot reset it yourself and must open a support request.

Before you start

The operations described may affect the system and data, potentially causing malfunctions or data loss:
  • always back up your data or the entire server externally before performing any operation;
  • if available, create a snapshot of the server from the management panel before making changes to the system;
  • for unmanaged services, you are responsible for managing the operating system and software;
  • if in doubt, consult a trusted system administrator or check the latest official documentation for the operating system or software in use.

Cloud VPS AlmaLinux

To reset the root user password, access the Cloud VPS using the recovery console and follow the Resetting the root password procedure in the official Red Hat documentation.

Cloud VPS CentOS

To reset the root user password, access the Cloud VPS using the recovery console and follow the Resetting the root password procedure in the official Red Hat documentation.

Cloud VPS Debian

To reset the password of a Cloud VPS Debian, access the Cloud VPS using the recovery console and refer to the official Debian documentation.

Cloud VPS Ubuntu

To reset the password of a Cloud VPS Ubuntu, access the Cloud VPS using the recovery console and refer to the Ubuntu LostPassword guide.

Cloud VPS openSUSE

To reset the root user password, access the Cloud VPS using the recovery console and refer to the official openSUSE documentation.