08 Accessing a dedicated server via KVM, iDRAC and XClarity Controller

Topics:

• Remote access controllers
• Accessing a dedicated derver via courtesy KVM
• Accessing a dedicated server via iDRAC
• Accessing a dedicated server via XClarity Controller

KVM, iDRAC and XClarity Controller are very different devices that allow you to establish an access connection from your computer to the dedicated server even when it cannot be reached using traditional access methods such as RDP, SSH or Plesk.
 

	Courtesy KVM	iDRAC	XClarity Controller
Dell models
Lenovo models
available for purchase (even for one month): - when ordering/renewing - when upgrading
available on request from Aruba Cloud staff for occasional use

• Download the VNC software: we will send you an email with the relevant information;
• run VNC;
  • if this is your first access, you must accept the self-signed certificate by selecting YES to continue;
• in the Server field, enter the IP address we provided (not the primary IP address of the dedicated server);
• you will be asked to enter your credentials:
  • Username: enter user;
  • Password: enter the password we sent you when the dedicated server was activated;
• select OK to access the dedicated server;
• if you accessed a Windows dedicated server, you will see the desktop;
• if you accessed a Linux dedicated server, you will see the shell.
   
  You can use the courtesy KVM controller for a maximum of 24 hours. Once you have restored a standard connection to the dedicated server, you must notify Aruba Cloud staff.

• We will send you an email (to the address specified in the account holder details) containing a dedicated IP address for iDRAC (ipidrac);
• open a browser of your choice (Chrome, Firefox, Edge, Safari, etc.) and enter https://ipidrac;
  • if the browser displays an error message related to the HTTPS certificate:
    • Chrome - Advanced > Proceed to xxx.xxx.xxx.xxx (unsafe);
    • Firefox - Advanced > Accept the Risk and Continue;
    • Edge - Advanced > Continue to xxx.xxx.xxx.xxx (unsafe);
    • Safari - This Connection Is Not Private > Show Details > Visit this Website > Visit Website.
• log in using your credentials:
  • enter the dedicated server username and password (use the password we sent you during activation), then click Log in;
• the iDRAC device allows you to control many aspects of dedicated server management.
   
  Official DELL documentation:

  • Integrated Dell Remote Access Controller 6
  • Integrated Dell Remote Access Controller 7
  • Integrated Dell Remote Access Controller 8
  • Integrated Dell Remote Access Controller 9

To access the XClarity Controller management interface:

• we will send you an email (to the address specified in the account holder details) containing a dedicated IP address for XClarity Controller (ipxclaritycontroller);
• open a browser of your choice (Chrome, Firefox, Edge, Safari, etc.) and enter https://ipxclaritycontroller;
  • if the browser displays an error message related to the HTTPS certificate:
    • Chrome - Advanced > Proceed to xxx.xxx.xxx.xxx (unsafe);
    • Firefox - Advanced > Accept the Risk and Continue;
    • Edge - Advanced > Continue to xxx.xxx.xxx.xxx (unsafe);
    • Safari - This Connection Is Not Private > Show Details > Visit this Website > Visit Website.
• log in using your credentials:
  • enter the dedicated server username and password (use the password we sent you during activation), then click Log in.
  Official Lenovo documentation:

  • XClarity Controller User Guide

Related guides:

Dedicated server login credentials

Managing a dedicated server

Changing the dedicated server password

Partitioning dedicated server disks