10 Changing the dedicated server password

Topics:

• Changing the password of a Windows dedicated server
• Changing the password of a Linux dedicated server
• Requesting a dedicated server password reset if you have lost your password

To change the password used to access a Windows dedicated server, proceed as follows:

• access the dedicated server via RDP (Remote Desktop Protocol);
• once logged in, press CTRL + ALT + END at the same time;
• a screen with several options will be displayed. Select Change a password;
  
  
• on the next screen, enter the old password and the new password (twice);
  
  
• click the arrow to the right of the Confirm password field;
• a confirmation message will indicate that the dedicated server password has been changed successfully.
  
  

To change the password used to access a dedicated server running Linux, you first need to determine whether the password you want to change is a root password, that is, whether you have administrative privileges on the dedicated server.

Changing the password

• access the Linux dedicated server via SSH;
• type passwd followed by the username associated with the dedicated server (for example, admin123456) and press Enter;
• enter the old password and press Enter;
• enter the new password and press Enter;
   
  The characters you type are not displayed, but the old and new passwords are entered correctly.
• the dedicated server access password has now been changed.

Changing the root password (with administrative privileges)

• access the Linux dedicated server via SSH;
• type passwd and press Enter;
• enter the old password and press Enter;
• enter the new password and press Enter;
   
  The characters you type are not displayed, but the old and new passwords are entered correctly.
• the root password used to access the dedicated server has now been changed.

If you have lost the password used to access your dedicated server, you must open a support request through assistenza.aruba.it.
You must attach the following to your request:

• the PASSWORD RESET RELEASE FORM, duly completed and signed;
• a copy of a valid identity document belonging to the server owner (or the legal representative if the service is registered to a legal entity).

Aruba will send you an email containing the original password (the password sent when the order was placed).

The reset request restores the original password provided by Aruba when the order was placed, not the password that you subsequently changed and then lost. After the password has been reset, you are not required to change it as you are when accessing the server for the first time. However, changing the password is strongly recommended for security reasons.

Related guides:

Managing a dedicated server

Partitioning dedicated server disks

Managing reverse DNS

Dedicated server renewal and upgrade