First access to a Windows dedicated server
When you first access the dedicated server, the system requires you to change the password for security reasons. You need to temporarily disable the
Credential Security Support Provider (CredSSP) in the RDP client. This disables Network Level Authentication, allowing you to change the password via RDP.
Once you have changed the password, you can re-enable the
Credential Security Support Provider (CredSSP) for subsequent access. If you do not follow this procedure, the system will display an error message.
To avoid this error, follow these steps:
Subsequent access to a Windows dedicated server
- click the Start button on your computer, type rdp and click Remote Desktop Connection;

- the Remote Desktop Connection interface will open. Under Computer, enter the primary IP address of the dedicated server (received by email from Aruba Cloud) and click Connect;

- on the next screen, Do you trust this remote connection?, click Connect to confirm (if you no longer want to see this security message, select Don't ask me again for connections to this computer);

- the Enter your credentials window will open;
- enter the username (in the format admin12345, received by email from Aruba Cloud) and the password you changed after your first access;

- click OK to confirm.