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06 Veeam Service Provider Console: configuring the service

How to access Veeam Service Provider Console

To access Veeam Service Provider Console, follow these steps:
  • access the Backup for Microsoft 365 account details page;
  • scroll down to the Manage Services section;
  • select GO TO PANEL next to Veeam Service Provider;
  • log in to Veeam Service Provider Console using your Backup for Microsoft 365 account credentials:
    • Username: company\username_company;
    • Password: your Backup for Microsoft 365 account password.

How to connect your Microsoft 365 organization to the backup service

After logging in to Veeam Service Provider Console, follow these steps to connect your Microsoft 365 organization to the backup service:
  • at the top right, select Configuration;
  • from the menu on the left, select Plugin Library;
  • on the page displayed, select Veeam Backup for Microsoft 365;
  • in the Getting Started section, view the server assigned to you for performing backups, with the status Healthy;
  • select Organizations in the left-hand column;
  • in the Organizations section, select + New from the horizontal menu;
  • complete the configuration procedure:
    • Protected Services
      • select the Microsoft 365 services [1] you want to back up;
      • select Next;
    • Connection Settings
      • select the region where Microsoft 365 is active; unless you have specific requirements, you can leave Default selected;
      • select Next;
    • Application Settings
      • specify how to connect your Microsoft 365 organization to Veeam Service Provider Console by choosing between:
        • Register a new Azure AD applications automatically (recommended option), to register a new Azure AD application;
          • in this case, enter a name for the application in the Application name field;
        • Use an existing Azure AD application, to use an existing Azure AD application;
      • if necessary, select the option that allows the application to enable export mode for SharePoint Web Parts;
      • select Next;
    • Microsoft 365 Logon
      • verify that Verification status is set to Not verified;
      • copy the displayed code using Copy code;
      • select the Microsoft Device Login link;
      • on the Microsoft page:
        • enter the copied code and select Next;
        • log in using your Microsoft 365 credentials [2] and select Next;
        • if your Microsoft credentials require multi-factor authentication, complete the requested procedure;
        • when the message Are you trying to sign in to Microsoft Azure CLI? appears, select Continue;
        • when the message Microsoft Azure Cross-platform Command Line Interface appears, close the window;
      • back in Veeam Service Provider Console, verify that Verification status is set to Verified;
      • select Next;
    • Summary
      • review the settings selected in the previous steps;
      • select Finish.
  • you will be taken back to the Organizations section;
  • your Microsoft 365 organization will appear in the list with the status Creating;
  • wait a few minutes for the operation to complete: the information about the created connection will then be displayed.
1. Microsoft Teams includes the Teams chat service, which can be included or excluded from the data to be protected. The backup service for Teams chats incurs additional costs payable by the customer to Microsoft and therefore requires a separate contract directly with Microsoft.
2. Your Microsoft 365 credentials must have a Global Administrator or Owner role.