What you need to access a Cloud Server / Cloud VPS
To access a Cloud Server / Cloud VPS, you need the following information:
- the IP address of the Cloud Server / Cloud VPS, which you can find on the service details page;
- the username assigned by the system to the Cloud Server / Cloud VPS:
- administrator (for Windows Cloud Servers / Cloud VPSs);
- root (for Linux Cloud Servers / Cloud VPSs);
- the password you chose when creating the Cloud Server / Cloud VPS. If you cannot remember it, see the guide on how to reset the access password for a Cloud Server or Cloud VPS.
Accessing a Cloud Server / Cloud VPS via RDP
RDP (Remote Desktop Protocol) is a protocol developed by Microsoft that allows you to connect to a remote computer using a graphical interface. Although RDP is native to Windows, there are many clients available for other operating systems, such as Linux or macOS.
To access a Cloud Server / Cloud VPS from a computer running Windows, proceed as follows:
Start >
Windows Accessories >
Remote Desktop Connection
Once started, a window will open asking you for the connection details. Enter the following:
- the IP address associated with your Cloud Server / Cloud VPS;
- administrator as the Cloud Server / Cloud VPS username;
- the Cloud Server / Cloud VPS password.
Accessing a Cloud Server / Cloud VPS via SSH
SSH (Secure Shell) is a network protocol that allows you to connect remotely to a computer over an encrypted connection. It provides strong authentication and supports secure remote management, command execution, file transfer and other advanced features.
Accessing a Linux Cloud Server / Cloud VPS from a computer running Linux
Access the Linux Cloud Server / Cloud VPS from a computer running Linux using the SSH command:
ssh 85.235.xxx.xx -l root
The IP address is that of the Cloud Server / Cloud VPS. Press Enter and enter the Cloud Server / Cloud VPS password.
Once authenticated, you can run SSH commands to manage your Linux Cloud Server / Cloud VPS.
Accessing a Linux Cloud Server / Cloud VPS from a computer running Windows
To access a Linux Cloud Server / Cloud VPS from a computer running Windows, you can use various clients that support SSH access.
Example of a connection using the PuTTY client:
- launch PuTTY and, under the Session category, enter the IP address associated with the Cloud Server / Cloud VPS in Host Name (or IP address);
- go to Open. A command-line interface window will open;
- enter the username and password.
What to do if you cannot access a Cloud Server / Cloud VPS
If you cannot access the Cloud Server / Cloud VPS (via RDP or SSH), you can use the
recovery console.