UTILITIES > Customer area > Edit owner details (incorrect entry)

1.5 Edit owner details (incorrect entry)

This guide (and the associated processes) is only valid if details have been entered incorrectly, as in the examples below:
  • Name: Mraio instead of Mario
  • Surname: Cossi instead of Rossi
  • Tax Code: RSSMRA00S01H501C instead of RSSMRA00A01H501C
  • VAT Number: 01573850616 instead of 01573850516

To change the owner details (and associated billing details) if incorrect information has been entered, please follow these steps:

edit first name/surname/company name

Scenario Documentation to be sent by opening a support request from the assistenza.aruba.it portal
Legal person a simple written request for the correction required.
Natural person a simple written request for the correction required.
Association
not recognized
a document that shows the name of the Association (e.g. association's certificate of incorporation).

edit VAT number/tax code

Scenario Documentation to be sent by opening a support request from the assistenza.aruba.it portal
Legal person VAT registration certificate [1]
Natural person tax code certificate [1]

alternatively

a copy of a valid ID document and a copy of a health insurance card showing the tax code;
1. Issued by the Italian Revenue Agency.